This site cannot be accessed

• 

  bwplants · Member · May 8, 2020 at 12:06 pm

  • Copy link
  • Add topic to favorites

  I’m new to WP and have a self-hosted WP site at http://www.waterlily.co.uk/plants this is connected to WordPress.com using Jetpack fine.

  On WordPress.com I see the “This site cannot be accessed” error message although I can see all the updated info.

  I have checked that https://www.waterlily.co.uk/plants/xmlrpc.php is accessible, which it is, so what is going wrong?

  The blog I need help with is: (visible only to logged in users)

• 

  staff-zinnia · Staff · May 8, 2020 at 8:54 pm

  • Copy link

  Hi –

  Jetpack isn’t actively installed on the site which is the problem. Follow these steps to install the plugin on the site again: https://wordpress.org/support/article/managing-plugins/