‘This Site Cannot Be Accessed’

  • Unknown's avatar
    alexfanfood01 · Member ·

    Hello,

    I am trying to diagnose why our website has gone down, as of this morning. I have checked with our hosting provider, and there does not appear to be any issue with the domain. I was wondering if there was any WP staff who could please help me diagnose this issue, as I am at a complete loss.

    Thank you!

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We don’t have any control over that site.

    Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

    https://wordpress.org/support/forums

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