This site cannot be accessed. Disconnect Site – Think it is a jetpack problem

  • Unknown's avatar
    jaremsawatsky · Member ·

    I can not access more site – neither the admin login nor can I view the site. I have tried in different browsers – same problem. In the Read I get the error message: This site cannot be accessed.
    Disconnect Site

    I was having trouble with Jetpack not displaying all the shares that I have add for particular posts (particularly on google +). It seems like it has lost count of previous shares and is now only adding new shares and not showing anything for google +.

    Jarem

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    Note that Jetpack is a plugin used by WordPress.ORG bloggers to achieve parity with what we already have built in to WordPress.COM blogs. Therefore, you may want to share you solution on the Jetapack support forum at WordPress.ORG.

    re: Jetpack support
    Some Jetpack solutions are here http://jetpack.me/support/
    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack
    However, if you can’t find help at either one then you can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    See also this guide to Disconnect Jetpack Sites http://en.support.wordpress.com/disconnect-jetpack-sites/

    Also note that for WordPress.ORG issues, if you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

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