'This site cannot be accessed' Error

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  alexinafredman · Member · Nov 13, 2017 at 1:24 pm

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  Starting two days ago, I began getting an error stating ‘This site cannot be accessed’ with a red exclamation mark next to it. The only option when I click on it is ‘Disconnect site’, which I do not know what that means and don’t think that will fix the problem. I did not make any changes recently (other than draft two new posts, which aren’t saving), so I think this error happened during an automatic WP upgrade. Please advise with next steps. Thank you.

  The blog I need help with is: (visible only to logged in users)

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  pavanraheja · Member · Nov 13, 2017 at 2:41 pm

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  Hi @alexinafredman,

  Your site ohmygoshes.com is a WordPress.org(using WordPress Software) site and not a site hosted on WordPress.com. You can understand more about it here:

  WordPress Com vs WordPress ORG

  Your site is connected to WordPress.com using the JetPack plugin. There seems to be an error in the JetPack connection. It would be best, if you can contact the JetPack Support directly.

  For future reference, your best way to get help would be at the WordPress.org Support:

  WordPress org Support

  Best wishes for getting the error resolved soon.

  Thanks!