This Site Cannot be Accessed! – Please help

masqueradearts · Member · Jun 30, 2015 at 2:02 pm
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Hello

I logged in to wordpress and when I try to view the site or access WP Admin the page does not load and appears blank, then I get a message “This Site Cannot be Accessed”. Any ideas on why this may be and what I should do? The site is Masquerade Theatre Arts not Masquerade Arts. We set up two.

Thanks

The blog I need help with is: (visible only to logged in users)
noebiewan · Member · Jun 30, 2015 at 2:06 pm
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Howdy.

What’s the address for the other site?
masqueradearts · Member · Jun 30, 2015 at 2:07 pm
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Hello!

It’s coming up as https://wordpress.com/stats/day/66.147.244.104::~masquer9

It’s call masqueradetheatrearts however
masqueradearts · Member · Jun 30, 2015 at 2:12 pm
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I need help with Masquerade Theatre Arts NOT Masquerade Arts sorry if I’m confusing
masqueradearts · Member · Jun 30, 2015 at 2:14 pm
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I need help with Masquerade Theatre Arts NOT Masquerade Arts sorry if I’m confusing
noebiewan · Member · Jun 30, 2015 at 2:14 pm
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Is the site’s address masqueradearts.wordpress.com or another address?

I tried masqueradetheaterarts.wordpress.com and masqueradetheatrearts.wordpress.com and both of them came up as not registered.
masqueradearts · Member · Jun 30, 2015 at 2:15 pm
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The site is called Masquerade Theatre Arts however when I go to view it the site address is appearing as http://66.147.244.104/~masquer9
masqueradearts · Member · Jun 30, 2015 at 2:16 pm
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This is one of the problems nothing appears when I click on it anymore and the site was almost finished
noebiewan · Member · Jun 30, 2015 at 2:19 pm
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That seems to be a site hosted at Bluehost using the self-hosted version of WordPress.

Do you remember did you migrate the site from WordPress.com, or simply set up two separate sites?
masqueradearts · Member · Jun 30, 2015 at 2:23 pm
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It’s hosted by bluehost however all the building and editing is done on wordpress
noebiewan · Member · Jun 30, 2015 at 2:32 pm
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Okay. What is the URL for the site that you registered on Bluehost?
masqueradearts · Member · Jun 30, 2015 at 2:44 pm
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The domain is masqueradearts.com which is currently hosting a six website we haven’t done to change over yet
masqueradearts · Member · Jun 30, 2015 at 2:49 pm
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wix website
noebiewan · Member · Jun 30, 2015 at 2:56 pm
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Were you able to access the admin for the Bluehost site before?

I’m thinking that there should be a separate log in for it, not on WordPress.com.
masqueradearts · Member · Jun 30, 2015 at 2:58 pm
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Yes, it was all working fine on wordpress until yesterday. We installed a plugin for contact forms and then the site updated and wasn’t there
masqueradearts · Member · Jun 30, 2015 at 2:58 pm
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We’ve always only accessed it via the wordpress site and built it this way
noebiewan · Member · Jun 30, 2015 at 3:02 pm
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I would suggest that you contact Bluehost support to see if they can revert the site to remove that plugin. Since the site is not hosted on WordPress.com, you might also get some help from the folks at the WordPress.org forums, which is the place to go for questions on sites hosted elsewhere.

https://wordpress.org/support/

Here’s some info on the difference between WordPress.com and the self-hosted WordPress sites.

WordPress.com vs. WordPress.org
masqueradearts · Member · Jun 30, 2015 at 3:03 pm
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Ok thank you!

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