This site cannot be reached showing instead of my website

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  jenniferhaslamstylist · Member · Mar 17, 2025 at 5:08 pm

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  Hi, My website is showing the below – like the domain is not working, but everything is showing on my wordpress account, and paid up to June 25, any advice what is going on? Thanks so much

  DNS_PROBE_FINISHED_NXDOMAIN

  The blog I need help with is: (visible only to logged in users)

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  staff-shaun · Staff · Mar 18, 2025 at 4:37 am

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  Hello there,

  We looked at the domain, and it’s all registered and active.

  The issue appears to be with your hosting location.

  If you want your domain to work with your WordPress.com hosting, then you can use these steps here – https://wordpress.com/support/domains/change-name-servers/#domains-registered-with-wordpress-com. This would re-point the domain back to WordPress.com

  If, however, you want to point your domain to another company’s hosting so your site is hosted elsewhere, then you’d want to reach out to them to find out what is going wrong and any settings that might be needed.

  I hope that helps.
  

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  jenniferhaslamstylist · Member · Mar 18, 2025 at 8:40 am

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  Thank you so much for the helpful reply – I’ll look into it

  Much appreciated, Jen