This site can't be reached…

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  bchonaiew · Member · Nov 30, 2017 at 8:24 pm

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  I keep getting a red exclamation point notification saying ‘This site can’t be reached’ … Its preventing me from posting but I can still view. How can I fix this???

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  staff-frank · Staff · Nov 30, 2017 at 8:43 pm

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  Hi there,

  It looks like there is no site associated with your WordPress.com account. Please provide the URL of the site with which you need help.

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  bchonaiew · Member · Nov 30, 2017 at 8:50 pm

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  I’m sorry. I’m still learning. Its mycaffeinatedchaos.com

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  staff-frank · Staff · Nov 30, 2017 at 9:10 pm

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  mycaffeinatedchaos.com happens to be hosted by Bluehost. This forum is only for WordPress.com sites. The following support document explains the difference: https://en.support.wordpress.com/com-vs-org/

  You may have to contact Bluehost if your site is not reachable. Otherwise, please visit the WordPress.org support forums for assistance.

  All the best!

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  kokkieh · Staff · Dec 1, 2017 at 9:20 am

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  Hi there,

  Do you mean you can’t access the site via the My Sites interface?

  There appears to be a problem with the Jetpack plugin on your site, so it’s best if you contacted Jetpack support directly in that case, as they’ll be better able to help than the dotorg forums.

  Jetpack

  Try logging into your WP-Admin dashboard and reconnecting Jetpack. If that doesn’t help, you can contact Jetpack support here:

  Contact Support

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  staff-frank · Staff · Dec 1, 2017 at 9:28 am

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  @kokkieh Thanks :-)

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  kokkieh · Staff · Dec 1, 2017 at 10:00 am

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  Any time Thabo :)