This site can’t be reached
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I tried opening my website, but it linked me to ‘this site can’t be reached’? What could be the issue?
Site: (email visible only to moderators and staff).
WP.com: Unknown
Jetpack: Yes
Correct account: Unknown -
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Hi, and thank you for writing back.
I am sorry to say that we won’t be able to assist you with that, as this forum is only for questions regarding wordpress.com, as wordpress.com and wordpress.org are 2 totally different entities. To receive assistance with your question, I would first recommend contacting your hosting provider.
If you are still facing your issues, try searching the wordpress.org support docs at https://wordpress.org/support for any helpful guides and tutolials that may help you resolve your issue. You can also check out the wordpress.org forums by visiting this link: https://wordpress.org/support/forums .
If you are still facing this issue you may contact the wordpress.org support team.
I hope you have a good day and stay safe.
Best: @storygenie5
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Howdy @jayzmeili
Before you head out, I wanted to suggest that the issue may be with the cloudflare NS settings you have for your domain, which I noticed when checking here: https://gwhois.org/infostack.xyz+dns
As @storygenie5 correctly points out, we’re limited in how we can help here. You would need to be hosted on WordPress.com directly for us to take a look at your domain configuration. However, the “site not found” message you see is not specifically a WordPress error, but instead a domain configuration issue.
You may wish to reach out to your domain provider (Netlax Solutions) to see if they can assist you in connecting your domain to your site successfully, they are in the best position to assist you.
Hope this helps point you in the right direction!
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