This site can’t provide a secure connectiontheoztjiegirl.com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH. This is what my site says when I try to log in. I can’t even access my WordPress log in.

  • Unknown's avatar
    nightingirl31 · Member ·

    Please can you help get my site back up, I can’t log in even though I turned on the SSL toggle on my Bluehost domain. I don’t know what else to do.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to provide support. But I can get you pointed in the right direction.

    You should reach out to Bluehost for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you find and fix this problem. You can contact them here:

    https://www.bluehost.com/contact

    If you still have trouble, please reach out to the WordPress community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

    I hope this points you in the right direction.

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