This transaction cannot be processed – when upgrading

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  silvercybertech · Member · Jul 4, 2015 at 6:30 pm

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  I’m trying to upgrade my free account for wavespacetraining.wordpress.com to the Premium account, but when I send my credit card information, it keeps on appearing this error message:

  ‘This transaction cannot be processed.’

  How can I do?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 4, 2015 at 6:42 pm

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  Below are the only accepted means of payment.
  http://en.support.wordpress.com/payment/

  WordPress.com uses PayPal as the payment processor, and as such, can only accept payment from countries they support: https://www.paypal.com/worldwide/

  If for whatever reason, they have chosen to block payment from your country, you will not be able to purchase an upgrade here unless you have a source of payment outside of your country. Note: You can buy a prepaid credit card from an approved country.

  In addition to major credit cards Mastercard, VISA, American Express, Discover, and PayPal https://www.paypal.com/worldwide/ WordPress.com can accept echecks and some debit cards.

  The debit card must have a VISA or Mastercard symbol on it, and should work just like a credit card when selecting the VISA or Mastercard option on the payment form, even though it’s a debit card.

  More about echecks here:
  https://www.paypal.com/us/webapps/helpcenter/article/?solutionId=13054&topicID=11500008&m=TCI

  If you try again and are not successful there type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  If you do have a card from a supported country that does meet the criteria above then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  silvercybertech · Member · Jul 4, 2015 at 7:24 pm

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  Ok thanks, but I’m using my Master Card released in Italy… It works everywhere on the Net, Amazon, etc.

  I will try now with PayPal.