This WordPress.com account is already connected to another user on this site.

  • Unknown's avatar
    nasirkhansaikat · Member ·

    I installed Jetpack plugin and tried to connect my WordPress account, in this process I got the following warning. 

    This WordPress.com account is already connected to another user on this site. Please login to another WordPress.com account to complete the connection.

    This is a newly built website and there are possibilities that the previous developer may have connected his WordPress account. I do not have contact with him now. How can I remove the previous connections and establish a new connection?

    I am using Jetpack free edition and could not take the Jetpack support to fix the issue. Tried to follow the troubleshooting tips and found “Everything looks great!” in the Jetpack debug and requesting /xmlrpc.php shows me “XML-RPC server accepts POST requests only”. I also tried disconnecting and reconnecting but the error message remains same.

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    It sounds like you are needing help with the Jetpack plugin, but have landed on the support forum for WordPress.com sites instead. Can you please report this issue to Jetpack support by asking here? Thanks!

    https://wordpress.org/support/plugin/jetpack/

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