Thumbnail Image Not Showing w/URL

  • Unknown's avatar
    alicia2joy · Member ·

    Hi! Normally, when I post a link to social media like Twitter or FB, it shows up with a thumbnail picture and either excerpt or beginning of the article. It is not doing this for my latest posts. Why? For example: http://www.reimages.net/creative-affirmations/

    I tried regenerating thumbnails and it didn’t work. I am aware of the Publicize feature where I can share to Twitter directly from my post. But I want to be able to post a link and have the thumbnail shared, especially if others share the link. Thanks.

  • staff-mckluskey · Staff ·

    Hi there!

    I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

    WordPress.com vs. WordPress.org

    You can look for help at the community forums here: https://wordpress.org/support/forums/

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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