Ticket DOKRQ7-5L4P

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  barobb · Member · Mar 7, 2019 at 8:35 pm

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  I’ve been asking for help several days now. I referenced the ticket above.

  Our JetPack is not working, but we can’t find our account information. Our last Admin is gone and bad records.

  Our site is cyclenews.com.

  Thank you,
  (email visible only to moderators and staff)

  The blog I need help with is: (visible only to logged in users)

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  mywritingmuscle · Member · Mar 7, 2019 at 8:49 pm

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  Hello @barobb,

  Your site https://www.cyclenews.com is using the open source WordPress.org software. Which suggests you are in the wrong forum for support. You can learn more about the difference between WordPress.com and WordPress.org here.

  A better place for help with the Jetpack plugin is https://jetpack.com/support/ or https://wordpress.org/support/plugin/jetpack.

  I hope this points you in the right direction of help.