tiled gallery

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  kayceefillmore · Member · Aug 29, 2023 at 7:27 pm

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  My tiled gallery won’t update. When I try to either rearrange the media in the existing tiled gallery, or add new media to the gallery, I get a message that the page is unresponsive.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  kayceefillmore · Member · Aug 29, 2023 at 7:30 pm

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  Note: In my original post, the system automatically added info at the end saying that the blog I need help with is alwaysinearnest.com. That is incorrect. The website that I need help with is leckerekekse.com

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  fstat · Staff · Aug 30, 2023 at 12:17 pm

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  Hi there,

  I’ve taken the time to look into your website and noticed that it’s actually using the WordPress.org software and is hosted by a different provider.

  WordPress.org is the same foundational software we use here at WordPress.com, but it’s set up a little differently. Because of this, the specific help you may need can be different. To get the most appropriate help for your issue, I’d recommend posting your question in the official WordPress.org support forums, which you can find here: https://wordpress.org/support/forums/.

  That said, I would also like to mention an alternative for you. You can migrate your website to WordPress.com. We are a managed-hosting platform, which means we take care of all the maintenance and security tasks so that you can focus on creating content for your website. We also offer dedicated WordPress support through both email and live chat to ensure your questions or issues are handled promptly and efficiently.

  If this sounds like something that could interest you, we’ve built an easy-to-use tool specifically for migrating WordPress sites from other platforms to WordPress.com. You can learn more about how to use this tool here: https://wordpress.com/support/import-using-move-to-wordpress-com/

  You can also take a look at our various plans and what they offer on this page: https://wordpress.com/pricing/

  If you have any other questions or if there’s anything else you’d like to discuss, don’t hesitate to let me know.

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  kayceefillmore · Member · Aug 30, 2023 at 3:15 pm

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  Thank you! I had no idea the two were different! Thanks for letting me know. I will take a look at the links you sent and figure out the best way forward. Thank you!