TIME SENSITIVE DELETE DOMAIN MAPPING
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When I try to cancel a domain mapping it says that the purchase was made more than thirty days ago or there was a problem finding my payment – I bought the mapping about thirty minutes ago for a class project and realized that it wasn’t necessary – Please help so the money can be refunded to my account within the 48 hour window!
The blog I need help with is: (visible only to logged in users)
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Hi there,
Are you talking about this domain mapping?
ecoluciona.org
Let me know if you want me to refund/cancel that upgrade and I can get that done for you.
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Hi Grace,
I think I have it all figured it out. You see, we have a site that is currently hosted one hundred percent on WordPress.com, as it it started as a blog and we purchased the premium package to host it as a .com as opposed to ___.wordpress.com.
I am currently taking a New Media Class and wanted to begin a project from scratch with a domain purchased from another website yet hosted on wordpress (to get an idea of how the process works the other way around). I unknowingly mapped our current wordpress premium site, ecolucionamalaga.com, to the domain that I purchased from another website (ecoluciona.org) and realized that this wouldn’t be necessary.
However, instead of cancelling, what I did was create a new site under our username; ecolucionaproject.wordpress.com and transferred the mapping there so that i could work on the new site, so I think that this is resolved. Just to be sure, I want to make sure that it is clear that ecolucionamalaga.com is to remain as is, but as i already have a premium account, do I have to pay for the mapping for the new site?
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It looks like this is indeed all set. Your domains are now on separate sites as follows:
Site: ecolucionamalaga.wordpress.com
Premium bundle and included domain ecolucionamalaga.com
Site: ecolucionaproject.wordpress.com
Domain: ecoluciona.org
The Premium bundle on ecolucionamalaga.wordpress.com only applies to that site. You’ve also used the domain credit for ecolucionamalaga.com. So, you will need to pay separately for the domain mapping for ecoluciona.org.
Let us know if you need anything else!
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Okay, so everything looks resolved. As I already paid for the domain mapping for ecoluciona.org and transferred it to the new site (you mentioned “So, you will need to pay separately for the domain mapping for ecoluciona.org.”), I won’t be charged again, correct? All good?
Thanks for your help with this!
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As I already paid for the domain mapping for ecoluciona.org and transferred it to the new site (you mentioned “So, you will need to pay separately for the domain mapping for ecoluciona.org.”), I won’t be charged again, correct?
Correct! Everything looks good to go.
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