title art disappeared suddenly

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  metonymicalpen · Member · May 27, 2015 at 6:00 pm

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  The title art on my blog suddenly vanished. Phone/tablet users can see it. Some computer users cannot. Browser doesn’t seem to matter. Tried the self-help “clear cookies”…but that did nothing. I am not WordPress/tech-talk savvy. Reading other forums isn’t getting me anywhere. Thanks for any help.

  The blog I need help with is: (visible only to logged in users)

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  galois · Member · May 27, 2015 at 6:05 pm

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  The title art on my blog suddenly vanished. Phone/tablet users can see it. Some computer users cannot.

  Nope, I see your title from my computer:

  Screenshot—-> https://cloudup.com/c3HfZ5vo3kP

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  metonymicalpen · Member · May 27, 2015 at 6:28 pm

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  First, thank you, very much for responding and taking the trouble of posting a screen shot. Even on your screenshot, I can’t see the title art. It’s blank. The background/sides/internal media are all fine. The title scroll is blank. And a few–not all–of the people I know personally who frequent the blog report they cannot see it. So it’s not just my computer. That’s why I’m so stumped.

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  senff · Staff · May 27, 2015 at 6:33 pm

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  The title bar is trying to display an image that doesn’t exist (anymore): https://metonymicalpen.files.wordpress.com/2014/08/cropped-mandala-b2.jpg

  Click on the link and you’ll see it can’t be found.

  I’d suggest to just re-upload the image.

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  galois · Member · May 27, 2015 at 6:34 pm

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  Even on your screenshot, I can’t see the title art

  Can you not see the red arrows pointing to the title in my screenshot?
  https://cloudup.com/c3HfZ5vo3kP

  If you can’t, it’s a problem with your browser or your computer, obviusly.

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  senff · Staff · May 27, 2015 at 6:36 pm

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  @galois: topic creater said that the title art has vanished, not the title itself (or the tagline, that your arrows point to).

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  galois · Member · May 27, 2015 at 6:51 pm

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  @senff: ok. I use custom header, header, image header… but maybe you’re right. :)

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  metonymicalpen · Member · May 27, 2015 at 11:24 pm

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  It’s not just me or my computer. I thought that initially, but got some feedback that it’s also messed up for some–not all–visitors. It is just the art. I have re-uploaded the images. They are not appearing. I do see the red arrows. No art behind them–blank, white screen.

  Thank you all for trying to help. I realize it sounds like a ridiculous problem. Uber frustrated with WordPress right now.

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  galois · Member · May 27, 2015 at 11:52 pm

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  Hi.
  Go to
  https://metonymicalpen.wordpress.com/wp-admin/themes.php?page=custom-header

  and upload a new image.

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  metonymicalpen · Member · May 27, 2015 at 11:56 pm

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  Thanks. Something is wrong with my library of uploaded images. Not all of them–some. I’m going to have to redo the whole thing. The images are there, but the files appear to be corrupted. Not on my computer–just in WordPress. I didn’t know that was possible.