Title of an article that doesn't show up on Facebook when it's shared

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  wolvy128 · Member · Nov 21, 2017 at 9:57 am

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  Hello,

  I contact you because I need your help to try to fix a problem. Everything is in the title. When I share an article from my blog on Facebook, the title appears during the preview but disappears after the publication : https://www.facebook.com/cinerama7art/

  It worked perfectly fine before. What can I do ?

  Thanks !

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Nov 21, 2017 at 11:11 am

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  Hi wolvy128,

  You’re right, the titles aren’t being displayed. We will look into this and I’ll follow up with you here if I need any more information.

  Thanks!

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  gemmacevans · Member · Nov 22, 2017 at 9:56 am

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  Hi wolvy128,

  We’ve been doing some testing and the title appears to be coming through on posts shared to Facebook. Does the post title still not come through if you share a new post?

  Are you sharing the post using the share buttons on the post itself or by using Publicize? When you do so, are you using the app or a browser?

  Thanks!

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  wolvy128 · Member · Nov 22, 2017 at 10:49 am

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  Hi !

  I will check for my next sharing (probably tomorrow) but it was still the case on monday.

  When I’m sharing a post, I usually copy/paste the url on Facebook (in a browser).

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  gemmacevans · Member · Nov 22, 2017 at 4:42 pm

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  Thanks — just to make sure I’ve understood you correctly, are you copying the post link from your browser and then manually creating a new post in Facebook using that link?

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  wolvy128 · Member · Nov 22, 2017 at 5:10 pm

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  Yes, absolutely ! ;)

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  wolvy128 · Member · Nov 23, 2017 at 7:40 pm

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  Hi !

  I tried tonight using the share button on the post itself and it worked !

  Maybe I should always do this way in the future.

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  gemmacevans · Member · Nov 24, 2017 at 1:01 pm

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  Hi wolvy128,

  I’m glad to hear it’s working now, this is good news. I’ve spoken to our developers and the issue with post titles appears to be on Facebook’s end.

  I tested sharing a link to your latest post, [Critique] A Beautiful Day and the title was displayed so it looks like the issue was only temporary.