To Retrieve an Old account and a domain

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  shuaib13 · Member · Oct 23, 2017 at 1:46 pm

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  https://sloggerpoint.wordpress.com/

  I had created in the month of April 2017. But later on due to personal reasons I couldn’t get back to it.
  Now, I have forgotten the mail ID that I used to create the above-mentioned domain.
  But I’m in need of this domain very badly. Can you please help me in Getting that domain by using this account?

  The blog I need help with is: (visible only to logged in users)

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  theblakesheep · Member · Oct 23, 2017 at 1:53 pm

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  Hello!

  This article explains how you can recover an account for which you have not access: https://en.support.wordpress.com/account-recovery/

  The Account Recovery form may be your only option if you do not remember your email or account ID: https://wordpress.com/wp-login.php?action=recovery

  Please read the support article first, and then if it seems your only option, try the Account Recovery form.

  I hope this helps!

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  shuaib13 · Member · Oct 23, 2017 at 4:13 pm

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  Thanks! @theblakesheep
  I had to opt for the Account Recovery form, but i was stuck when providing ownership proof by checking the checkbox!
  I don’t have anything as such! I’m stuck!

  But I have the official page links for Facebook, twitter & Instagram. But the form doesn’t gets submitted unless I provide any of the Ownership proofs.

  I’m very much desperate to get sloggerpoint.wordpress.com back

  Kindly Oblige,
  Thanks again.

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  shuaib13 · Member · Oct 23, 2017 at 4:16 pm

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  In Order to submit the other details, I was desperate to type a Random Authentication code.

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  jessestu · Member · Oct 23, 2017 at 6:23 pm

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  Hi @shuaib13,

  I’m sorry you’re having issues recovering your account. I hope you can understand that some proof of ownership has to be required to recover an account. Otherwise, accounts could be easily intercepted and taken over by illegitimate parties.

  I’ve requested a staff person to step into this thread at this point. Please be patient while they review your case and offer any other questions or options.

  Please remember, also, if you don’t have access to the email that’s registered to the account and you have no other proof of ownership, you may have to start a new blog.

  Best,
  Jesse

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  supernovia · Staff · Oct 23, 2017 at 6:46 pm

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  @shuaib13 sorry you’re struggling. @jessestu is right though, we do need proper proof of ownership.

  Do you have access to all of your email accounts? You could try entering the user ID in the password reset form, then checking all emails.