today you charged me twice with no reason

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  rashedalmehairi · Member · May 6, 2017 at 11:05 am

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  I was charged twice today an amount of $18
  i recently removed my billing info + canceled my domain
  Pls return my money back ty:)

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · May 6, 2017 at 11:09 am

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  Hello @rashedalmehairi,
  If you cancelled the purchase before the renewal window is over then you will be refunded. Note that it can take upto 14 days for the amount to be refunded.

  More information on refunds can be found here:
  https://en.support.wordpress.com/refunds/

  If you want to talk to someone from the staff regarding this topic then please tag this question with the modlook tag on the Tags section of the sidebar.

  Read about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  You can also subscribe to this topic by clicking on the “Subscribe to Topic” link on the sidebar to get email notifications whenever someone posts an answer to this thread.

  Thanks! 🙂

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  rashedalmehairi · Member · May 6, 2017 at 11:17 am

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  Hello
  @modlook
  I canceled my subscription maybe a month ago but you still charged me not once even twice so I don’t know how that happens please check and return my money back
  Thanks!

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  rashedalmehairi · Member · May 6, 2017 at 11:34 am

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  I AM CHARGED 3 TIMES TODAY :)

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  gemmacevans · Member · May 7, 2017 at 11:02 am

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  Hi rashedalmehairi,

  I’ve sent an email to the address on your account. I’ll follow up with you there for more information. Please let me know if you don’t receive it.

  Thanks!