too many failed attempts
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my log in page has been saying ‘too many failed attempts’ for the last few days, and still won’t allow me to log in from any of the registered users. please call me at [redacted]
The blog I need help with is: (visible only to logged in users)
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Hi there,
It looks like you were just able to login successfully? Let me know.
I’m going to remove the phone number since this is a public forum, but feel free to post in this threads with any questions you have.
Thanks,
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no i wasn’t able to log in to my dashboard- and haven’t been able to for the last few days….and thank you: i didn’t realize that it would go to the public forum, since i need help IMMEDIATELY and there seems to be no way to contact a customer support rep directly…
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@eastkennedyoffice, this is a self-hosted copy of WordPress through GoDaddy. It’s quite different from a site that is on our servers.
And since your site is not here on our servers, we don’t have access to help you regain access. But I may be able to point you in the right direction.
First contact GoDaddy to be sure you have backups and can access the hosting side of your site, then read all of these these instructions from WordPress.org to determine which method you want to use to regain access to your installation:
http://codex.wordpress.org/Resetting_Your_PasswordAs the company providing your service, GoDaddy may be able to help you more if you need it. But if not, please use the forums for self-hosted installations at https://wordpress.org/support
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Noting to you probably have some plugin that’s locking you out. I don’t know whether they can help you sort that out too.
Again, if not, please do try the forums for DIY installations:
https://wordpress.org/support/forums/Good luck!
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