Top Posts & Pages widget not displaying correct number of posts/pages

  • Unknown's avatar

    The Top Posts & Pages widget is not displaying number of posts and pages it is set to display. I have it set to display the maximum of 10. Late last night it began displaying only three, and a little while latter it was showing four, though I hadn’t changed the maximum. Today it has been displaying eight.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    This isn’t an issue that I can help you with so I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond.

  • Unknown's avatar

    The number of “Top Posts and Pages” has been stuck on 5 for the past 15-20 hours. It’s still set to display 10.

  • Unknown's avatar

    Hi there,

    I am currently seeing 10 as seen here:

    Screen Shot

    Please note that the widget will show UP to 10, not 10 every time and this will change according to your stats. This is not in real time (there can be a 24-48 hour delay), so please be patient.

    Cheers!

  • Unknown's avatar

    It’s been on 10 for years, without any noticed variation. Since I have the widget at the top of the sidebar and I visit the site frequently, I would notice any change. My volume went up dramatically a few days ago. Would this cause the number of top posts and pages displayed? And if so, why? That would suggest that there is a maximum number of views allowed per some increment of time.

  • Unknown's avatar

    I meant to say, “Would this cause a reduction in the number of top posts and pages displayed?”

  • Unknown's avatar

    Please note that only unique posts within 2 days will be shown. A post is removed when there is overlap between two top posts from the last two days, which can result in fewer than 10 unique posts. This is why up to 10 will show, but not necessarily 10 every time.

  • Unknown's avatar

    “A post is removed when there is overlap between two top posts from the last two days…”

    What does that mean. The number of top posts displayed was steadily 10, or whatever maximum I set, for years. I used to often set it at 12 before they reduced the maximum. Displaying fewer than the set number, even half or fewer of the set number, has never occurred before, or it has happened so infrequently and for such a brief time that I’ve never noticed it. I typically spend hours a day on the site. Even it is displayed 9 instead of 10 occasionally I’d notice it.

  • Unknown's avatar

    It means that if the post is a top post for two days in a row it will be removed. It will refresh after that.

  • Unknown's avatar

    That didn’t happen. I had the same top post throughout the period during which the fluctuation in the number “top posts” occurred.

  • Unknown's avatar

    I had the same top post throughout the period during which the fluctuation in the number of “top posts” occurred.

  • Unknown's avatar

    I see! The next time there is less than 10 can you let me know right away and I can take a look? Since the query gets the top ten posts for two days, if in the two days there are the same posts, it will remove them to keep unique posts. Nevertheless when it happens I can take a further look. Currently I am seeing 10.

    Also, I just saw that a couple of your posts have more than 15 tags. If there are more than 15 that post will automatically be removed from the Reader and it won’t be searchable. So, if you want those posts to be searchable in the Reader, please limit the number of tags to 15. You can read more about this here:

    http://en.support.wordpress.com/topics/#missing-posts

  • Unknown's avatar

    So, if you want those posts to be searchable in the Reader, please limit the number of tags to 15.

    Wasn’t aware of this. But, as I said, this hasn’t happened before and it’s unlike that I would have had 6 top 10 posts (only 4 were showing one day) a. with more than 15 tags, b. that hadn’t appeared in the top 10 before. Very low probability.

    Thanks for your assistance and the link.

  • Unknown's avatar

    Actually, being banned from the tag pages has all kinds of unintended consequences and this is entirely probable. It takes some time to get flagged as a tag spammer; before this, everything works normally. After it, things don’t.

  • Unknown's avatar

    Raincoaster,

    Very well. But it went back to normal on the third day, November 7th. The period during which fewer than the maximum posts were displayed in the widget coincided with a sharp spike in traffic volume, > 3.5 times October average for two days.

  • Unknown's avatar

    And I hadn’t made any significant reductions in tags in the interim.

  • Unknown's avatar

    I don’t have any post and it’s very embarrassing that it says, There are no posts to display. Want more traffic? –right on my HP.

  • Unknown's avatar

    Actually, that didn’t make any sense. I do have posts but it stopped showing them in the Top Posts area.

  • Unknown's avatar

    @cbird12014-

    Hi there,

    You’ve reached support for the free sites hosted at WordPress.com. Your site is using the free WordPress software available here:

    http://wordpress.org.

    Because your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

    You can find support for your self-hosted WordPress site here:

    http://wordpress.org/support/

    http://codex.wordpress.org/

    You may also wish to contact your host’s support team for more assistance.

    I’m sorry I couldn’t be of more help.

  • Unknown's avatar

    @raincoaster,
    I wasn’t “banned from the tag pages.” What?

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