topright menu bar star button
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(i’m new) hi, why does topright menu bar star button spin forever when i click on it? also, it changes from default blk/wht to brownish tan. what does this star button do or mean? thx!
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That sounds like either browser issue or a connectivity issue to me. I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
In order to help you we need to know your specific computing environment details. Please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
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3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
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(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
(c) Exactly what any error reports you receive state.Also note that you can use http://snag.gy/ to share screenshots and link to them here. If you use the WordPress.com guide for screenshots http://en.support.wordpress.com/make-a-screenshot/ you can and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.
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(i’m new) hi, why does topright menu bar star button spin forever when i click on it? also, it changes from default blk/wht to brownish tan. what does this star button do or mean? thx!
I believe you’re referring to a star like the one shown in this screenshot:
If so, that’s an indicator that someone has “Liked” on of your posts. Beneath each of your posts, you’ll see a WordPress.com “Like” button like this:
When someone clicks that button, you’ll get a notification.
However, it shouldn’t spin when clicked; it should display a drop-down of your recent notifications with the most recent “Like” at the top. Here’s an example:
Can you try clicking this icon in another browser (looks like you’re using Firefox now so perhaps Chrome)? Let me know if you experience the same thing!
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hi timethief: thank you for your prompt answer! unfortunately, i am not as tech-savvy to understand 80% of what you’ve written (sorry). but you get an “A” for the effort in reply; even tho i’m not tek-savvy i know you’ve given a comprehensive thorough answer. but i think your suggestion #5 solved the problem. thank you!
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hi jeremeylduvall, you got it. i clicked on “star” via chrome and it worked just fine. why, what happened? why does it not work via firefox? just curious… (thankyoumuch!)
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It should work in Firefox as well. It looks like you’re using Firefox 38.0, which is working correctly on my side. Can you try resetting Firefox as described here?
https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
This will reset Firefox back to its basic settings just in case you’ve made some adjustments that are causing this error. It will remove the following:
Extensions and themes, website permissions, modified preferences, added search engines, download history, DOM storage, security settings, download actions, plugin settings, toolbar customizations, user styles and social features will be removed.
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