TOS Violation and Contact Question
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Hi. My blog was deactivated today for not complying with the advertisement policy. I sent the error report to the admin as instructed, but am wondering how long it will take to hear back from them, as well as where/how they will contact me.
Does anybody know how long it usually takes them to respond to things like this and where? I appreciate any help I can get…I’m not even sure why I was taken down.
Thanks in advance!
The blog I need help with is: (visible only to logged in users)
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It can be anything from a few hours to a few days; be sure to check your email’s spam filter, as sometimes they go there.
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Alright, thanks. Will I have to wait until Sept 19th to hear back from them? Or will it hopefully be sooner.
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Should be “soon”, based on a small sample I have seen in the Forum, Staff do check here and do their regular duties, just a bit slower as they are having an “All WordPress” meeting to plan the future. I have seen several Staff in the Forum and doing other things on a regular basis during the meeting.
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Hi,
I had one of those messages two days ago. Although I still have no idea why, and have received no contact, the message has disappeared. Hope they have sorted yours out. I’m wondering now if this is a glitch in the system.
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Oops! Sorry, should have said. Mine was about content, which is odd because I write for children and would never post anything offensive.
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I was accidentally suspended too and it was by mistake. I thought the industry I complain about finally complained but I was told I’ve never had a single complaint.
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Just received a message saying “the system should not have done that”. And an apology for any concern it may have caused.
Phew!
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Still haven’t heard anything…they’d send me an email, right? Not some sort of messaging system on WordPress that I missed?
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Yes, they’ll send you an email; be sure to check your spam folder on the email, though, because they do sometimes get sent there instead.
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We cannot discuss questions related to TOS actions on the forums; please use the link contained in the suspension message to contact our team directly.
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