Total Refund / Cancel All Accounts
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I want to cancel all my accounts and receive a full refund. It appears I only got a refund for $22, but am charged for ‘Custom Domain’.
I would like all my purchases (made only 10 minutes ago) cancelled, a refund for the total charge, and I’d like to cancel my account here.
Thank you.
The blog I need help with is: (visible only to logged in users)
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What are the domain URLs you refer to please?
Exactly which username accounts registered each one?re: Canceling upgrades
Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. https://wordpress.com/purchases You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account
This thread is also tagged for a Staff follow-up as upgrades have to be removed before sites can be deleted.
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Hi @schmeffie, my apologies. You were due the remaining $13, so I’ve initiated that refund for you. You should see it within a few business days. Cheers!
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