totally lost

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  retailsafetysolutions · Member · Feb 18, 2016 at 2:28 pm

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  HELP! I am so totally confused with this web site. All I am trying to is my a domain and set up a web page- Is there anyone who can call me??? or chat ???

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  toniaslimm · Member · Feb 18, 2016 at 6:33 pm

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  Hello,
  You are welcome to post any and all of your questions on this site. We also have support pages that can help walk you through each step of setting up your page.
  I am attaching a link to our “Get Started” page:
  https://en.support.wordpress.com/start/
  Almost any question you have can be answered within our support pages, which can be found in the right hand corner of this site or just type in WordPress.com support.

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  timethief · Member · Feb 18, 2016 at 6:37 pm

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  @toniaslimm
  Always click the member link under the username before you post into a thread. Note what you find here https://en.forums.wordpress.com/profile/retailsafetysolutions

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  timethief · Member · Feb 18, 2016 at 6:38 pm

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  @retailsafetysolutions
  Return to https://en.forums.wordpress.com/topic/want-to-start-over-4?replies=13#post-2567275 and pt there only without starting any new threads please.

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  toniaslimm · Member · Feb 18, 2016 at 8:10 pm

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  @timethief,
  Thanks for the helpful tip.

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  timethief · Member · Feb 18, 2016 at 8:24 pm

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  @toniaslimm
  You’re welcome. :)

  This is what I do before I post into any thread:

  1. Click the member link under the username to determine if there are multiple threads on the same issue and if any duplicates have been answered. If there are duplicates and multiples I tag them so Volunteers and Staff are not going around in circles saying the same things in different threads.

  2. Confirm the site URL being referred to and verify where it is hosted. Note: I direct those with WordPress.ORG and/or Jetpack issues to the correct places for support where necessary.

  3. Isolate the wordpress.COM issue(s) and use tag search and Google search to locate relevant, recent, correct answers provided by Volunteers and Staff. Then use support doc searches.

  4. Compose *a relevant and helpful response that’s aimed to resolve the issue.

  *I have answered threads here for nearly 10 years. I predate the support docs and all but one Staff member being on Support Staff, so I have a private site with hundreds of copy and paste answers that I keep updated. You may want to have such a private site too.

  Best wishes.

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  toniaslimm · Member · Feb 18, 2016 at 8:37 pm

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  :) Thank you for all your helpful input!

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  timethief · Member · Feb 18, 2016 at 8:50 pm

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  @toniaslimm
  P.S. I am into tagging threads so you will find that tag search will almost always turn up a recent relevant response to most issues.
  You’re welcome. :)