Tough access problem
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In 2003, I created leromanais website on wordpress.com, which I stopped updating in 2013. It was registered under an e-mail address to which I no longer have access (an @free.fr e-mail, which has been deleted). My old logins and passwords associated with this site were associated with this registration e-mail, so I no longer have access to them. And when I ask for my password to be reset, wordpress send it to this old e-mail, and I don’t have access.
I have to delete two articles on this blog following a complaint from someone to the C N IL (french national data protection). How can I access a WordPress engineer or mediator to resolve my problem? I can’t send an account recovery request because I don’t have any of the 3 proofs of ownership requested. But on this old blog, in the about page, there’s proof that I’m the owner: my gmail address, which I still use, is shown. In 2009, I asked for the site’s administration to be transferred to my current gmail address, but as I haven’t used it since 2013, the wordpress interface no longer recognizes my rights to this email address. Yet this is my second proof of ownership, via moderation and subscription requests WordPress has sent me to my gmail address.
Otherwise, I’ll have to ask for my old blog to be deleted. But here again I have a problem, since this requires me to ask WordPress to delete 2 posts from this blog or this entire blog, even though I’m supposed to be the administrator and don’t have access to it. If anyone has enough admin rights to help me, I’d be very grateful.
If not, I’ll be forced to ask for my old blog to be deleted. If anyone knows where to lodge a complaint against one’s own blog when I don’t have access to the blog in question.
The blog I need help with is: (visible only to logged in users)
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Hi there,
We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.
With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery
This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns the site you are trying to access. Thanks!
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