Tracking Pixels

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  mariefowlerlivingstones · Member · Dec 20, 2018 at 9:11 am

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  I was told I needed to have tracking pixel – what plans support that. I have a free plan now. I would like a step by step of what to do, Also I own a domain name but have not installed it- can I use it on the personal plan?

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Dec 21, 2018 at 12:00 am

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  Hi @mariefowlerlivingstones, it depends on the code used for the pixel. Can you include a sample here?

  If it’s just an image, you could put it on any plan. If it’s more than that we’ll need more details.

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  mariefowlerlivingstones · Member · Dec 21, 2018 at 12:43 am

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  its from facebook- a download zip file for facebook pixel- not sure where image is in the zip file they had me download

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  kokkieh · Staff · Dec 21, 2018 at 4:23 am

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  What is in the .zip file? If they’ve sent you a .zip folder for a WordPress plugin, that can only be installed on our Business Plan.

  But Facebook also uses some JavaScript and HTML code for their tracking pixel that can just be added to a widget on a site. The JavaScript code can again only be used on our Business Plan, but the pixel should work just fine with the HTML-bit of the code only, and that can be added to an HTML widget on any plan.

  See here for more details:

  https://en.support.wordpress.com/facebook-integration/#facebook-pixel