Tranfer Domain to Siteground

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  zane4545 · Member · Jun 20, 2016 at 3:24 am

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  I need help transferring my domain to a self hosted wordpress with siteground.

  The blog I need help with is: (visible only to logged in users)

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  zane4545 · Member · Jun 20, 2016 at 4:00 am

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  Update: I believe the issue is that I am not the WordPress user that purchased the domain.

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  staff-doublebassd · Staff · Jun 20, 2016 at 4:04 pm

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  Hey there,

  You are right. In order to transfer the domain to a different host, you must be logged in under the user who owns the domain. So, the best bet is to get in contact with the owner of the upgrade and have them either transfer the domain to you or to Siteground themselves.

  Alternately, you can have the owner post in this thread to confirm and I can move the domain over to your account

  Let me know if you have any questions. Thanks!

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  zane4545 · Member · Jun 20, 2016 at 6:21 pm

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  What if the owner is no longer an admin? Can you confirm which admin was the one who purchased the domain? centerchapelumc.org

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  staff-doublebassd · Staff · Jun 20, 2016 at 7:34 pm

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  Hi there,

  The owner and creator of the account is still an admin.

  What I can do is e-mail the address associated with the account so that you all can check all of your e-mails and see which one receives the message. All you would need to do is respond from that e-mail to verify ownership. Then, I will definitely be able to assist you in regaining access.

  Let me know if you have any questions.

  Thanks!

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  zane4545 · Member · Jun 20, 2016 at 7:37 pm

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  If you could email that person that would be great!

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  staff-doublebassd · Staff · Jun 20, 2016 at 7:59 pm

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  I contacted the owner and will let you know once I hear back.

  Thanks!