Transaction Declined

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  rathiabhimanyu · Member · Apr 1, 2018 at 5:52 pm

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  Trying to upgrade to Personal. Transaction keeps getting declined with State Bank of India Visa Card as well as Rupay Card. Please help.
  http://www.abhimanyur.wordpress.com

  The blog I need help with is: (visible only to logged in users)

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  joshron · Member · Apr 1, 2018 at 6:58 pm

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  Hi rathiabhimanyu,

  I’m tagging “modlook” to get a staff’s attention. Please wait as they will get back to you as soon as they can.

  Hope this helps! Thanks!

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  staff-zinnia · Staff · Apr 1, 2018 at 9:43 pm

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  Hi –

  Is there an error message you see when trying to submit payment? If so, please share the exact text here for me.

  It might help to clear your browser cache, then sign out and back in to the account. Let me know if that helps. Thanks.

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  rathiabhimanyu · Member · Apr 2, 2018 at 9:38 pm

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  The error message is:

  Please correct the issue below and try again.
  The transaction was declined. Please try another card.

  I tried clearing browser cache, logging out and in and from different PCs. Unfortunately, doesn’t work.

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  staff-zinnia · Staff · Apr 3, 2018 at 3:05 pm

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  Are you able to use PayPal? If not I will email you a manual payment link that we can try.

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  rathiabhimanyu · Member · Apr 3, 2018 at 9:06 pm

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  Not able to use PayPal. Please send me manual payment link.

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  staff-zinnia · Staff · Apr 4, 2018 at 4:09 pm

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  No problem. Which site did you want me to add it for? I can see there are two on the account. Thanks.

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  staff-zinnia · Staff · Apr 4, 2018 at 4:10 pm

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  Ah, nevermind. You mentioned that in the original post.

  I’ll add the personal plan to abhimanyur.wordpress.com and email you a payment link.

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  staff-zinnia · Staff · Apr 4, 2018 at 4:14 pm

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  OK – I’ve just now sent the link.