Transaction Error

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  cuteqaisrani6 · Member · Apr 26, 2020 at 10:26 am

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  Hello,

  I’m trying to upgrade my jetpack from free basic plan to premium plan. Yet I tried everything to proceed my transaction but I see same error again and again. ‘ Purchases are currently disabled. Please contact us to re-enable purchases. ‘ How do I proceed further?

  I look forward for your response

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  staff-mckluskey · Staff · Apr 27, 2020 at 9:10 am

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  Hi there!

  I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there. Thank you for your patience!