Transaction ID (invalid receipt)

• 

  nightsweats1 · Member · Nov 27, 2017 at 8:15 am

  • Copy link
  • Add topic to favorites

  the Blog I need help with is

  kilaheem.wordpress.com

  no details survive its inception and I’m locked out.

  I contacted Paypal with the account and wp-fee.com details and

  have obtained a transaction ID but the account recovery form

  is not accepting it. ???

• 

  nightsweats1 · Member · Nov 27, 2017 at 8:15 am

  • Copy link

  it is 17 characters long

• 

  kokkieh · Staff · Nov 27, 2017 at 9:09 am

  • Copy link

  Hi there,

  Please log out of this account and clear your browser cache and cookies. Then try submitting the account recover form for the other site again.

  Let me know if it still won’t accept the transaction ID.

  Please DO NOT post the transaction ID in this forum thread.

• 

  nightsweats1 · Member · Nov 27, 2017 at 9:36 am

  • Copy link

  Thanks, but it’s still not working

• 

  kokkieh · Staff · Nov 27, 2017 at 1:24 pm

  • Copy link

  I’ve sent you an email to the address on file for this account. Please reply there with the transaction ID and we can continue helping you there.