Transfer

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  lswiftct · Member · Feb 13, 2021 at 10:37 pm

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  I transferred my domain to Wix and now all my content Is gone. How can I retrieve the content?

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  aleone89 · Staff · Feb 14, 2021 at 12:24 pm

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

  Many thanks in advance.

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  lswiftct · Member · Feb 14, 2021 at 5:00 pm

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  Hello! My URL is lisaswifthealthyliving.com

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  staff-totoro · Staff · Feb 14, 2021 at 9:54 pm

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  Hi there,

  The site lisaswifthealthyliving.com appears to have been a self-hosted WordPress (also called “.org”) site hosted on BlueHost Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/lisaswifthealthyliving.com+dns

  To clarify, we are not the only providers of WordPress sites, and BlueHost also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  Specifically, we do not have historical data (backups) for WordPress sites hosted on other providers, only for sites that were hosting with us here on WordPress.com directly.

  With this in mind you may also wish to contact your Bluehost’s support team for more assistance with how to access the previous contents of your site (prior to moving the domain to Wix)

  Hope that points you in the right direction!