Transfer a deleted domain

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  sassyscentsbodyoils · Member · Aug 30, 2018 at 2:41 pm

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  I deleted my domain and my account today but I am now wanting to transfer it. Can you help me with that?

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  dkmyta · Member · Aug 30, 2018 at 5:10 pm

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  Hey there,

  What is the URL for the domain in question?

  I’ve tagged modlook for staff to help you out with this issue. Staff will be in touch within a few hours to look into your inquiry.

  For more information about how to get the attention of staff please review the following documentation: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope your issue gets resolved soon!

  Cheers

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  brookedot · Member · Aug 30, 2018 at 11:23 pm

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  Hi there,

  We’d be happy to restore the domain to your account, I’ve sent you a payment request for the cost of the domain. Once we receive payment we’ll restore the domain.

  If you’d like to use the domain at WordPress.com please purchase a plan from:
  https://wordpress.com/plans

  Please also note that we will need to restore your site (or a new site will need to be created) to restore the domain to before it can be pointed elsewhere.

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  brookedot · Member · Sep 6, 2018 at 5:45 pm

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  Hi there,

  Thanks for making the manual payment, unfortunately, due to the time that has passed since the domain was canceled we are unable to restore it to your account.

  I have refunded your payment and you may now purchase the domain with the registrar of your choice.

  Let us know if you have any other questions or we can help you with anything else.