Transfer active to WordPress but still shows at godaddy landing page

  • Unknown's avatar
    zeewaters · Member ·

    Hi, I hope someone can help.
    I am in the process of transferring a domain from Godaddy to WordPress. It is showing as active on WordPress nameservers, shows as WordPress on WHOIS, and has dropped off my domain list on Godaddy.
    I then made it my primary domain, to combine it with a draft site I had been creating while waiting for the transfer to be allowed. I can now edit it within my WordPress dashboard.
    However, if I go to the actual domain URL it still shows as parked with Godaddy.
    Oddly, on my WordPress domain management page, there is still a dialog box against domain saying ‘point to WordPress.com’. But the site is already showing as on WordPress nameservers.
    I know DNS propagration can sometimes take some time, but it has been a few days now How long does this normally take ? The DNS IPs showing both appear to be Amazon ?
    I have also already sent an email to support, but have had no reply. How long do they normally take to reply ?
    Thanks in advance !

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    justjennifer · Member ·

    Hi, is this for zaracordella.com or a different domain?

    As a business plan customer you should also have access to Live Chat 24/7 when you contact support at https://wordpress.com/help

    Regardless, I’ve also flagged your thread for Forum Support staff attention, but let us know which domain is involved.

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Looks like you contacted us via live chat, and we were able to sort out the issue for you. :)

    Feel free to let us know if you have more questions.

  • The topic ‘Transfer active to WordPress but still shows at godaddy landing page’ is closed to new replies.