Transfer billing information to new administrator

  • Unknown's avatar
    arogersct · Member ·

    Last year I paid for our organization’s WP.com subscription, and this year a new administrator will renew this subscription, but with his ID there is no place under My Upgrades to enter his credit card information. This “Add Credit Card” option under Subscription Status appears only under my profile. Please advise how the new administrator can renew this subscription?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    pmciano · Member ·

    @arogersct

    I’ve transferred the mentioned Upgrades to the new user, as you requested.

    Let us know if you have any more questions :-)

  • Unknown's avatar
    swazoo · Member ·

    Thanks for taking care of this.

    Is there some way we could have done this ourselves? I’d like to know in case we ever have to transfer the billing again.

    Thanks again.

  • Unknown's avatar
    pmciano · Member ·

    @swazoo

    This is something WordPress.com staff will need to do for you.

    If you have any other questions regarding WordPress.com, please let us know :-)

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