Transfer blog not sending a confirmation email
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Hi,
I’m transferring a blog to another user but for some reason, I’m not getting a confirmation email to complete the processI successfully transferred other blogs (hectorthedolphin and yoursdroolly) to the same person with no issues.
Can you please help. Thanks.
The blog I need help with is: (visible only to logged in users)
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I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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When I tried to transfer the blog again, I saw this message:
“As you have a domain upgrade your request has been sent to support who will contact you shortly.”I reckon that’s the reason why I can’t transfer the blog.
I went into Store > My Upgrades and indeed there’s one domain there which expired on the 5th of October, 2013.
I tried to cancel it but got the message:
“You cannot cancel this domain because it was not registered with WordPress.com. Please contact support.”And I think it’s because that domain has already expired a long time ago and is now available for public registration (which is fine).
Which brings me back to… I really need help from support to fix my issue. Hopefully someone from wordpress would be able to help me soon.
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Hi there,
I see that you are working with on this with another Happiness Engineer. I will close this thread!
Thank you!
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