transfer domain

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  federicavisani · Member · Mar 30, 2016 at 12:40 pm

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  Hello,
  After many very complicated actions in order to transfer my domain name, I have juste received an email saying :
  Dear federica visani,
  The transfer you requested has been declined because you opted-in to a transfer lock for 60 days when you agreed to the WordPress.com Change of Registrant policy.
  For security reasons, when you change the registrant’s first name, last name, or organization name, you consent to a 60 day lock on transferring the domain name. Because you have provided your consent, Section 3(6) of the ICANN Policy on Transfer of Registration between Registrars permits us to decline your transfer request.

  How can everything be so confused and complicated with wordpress?
  I chatted with 3 different persons these days an no one told me about that.
  How can I transfer my domain name asap please?

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  staff-zinnia · Staff · Mar 30, 2016 at 3:07 pm

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  Hi Frederica –

  I tagged this thread ‘modlook’ notifying staff that you need their help with your domain transfer. Their hands may be tied due to the Change of Registrant Policy that you mentioned above. They will contact you here, so please subscribe to the thread to receive notifications.

  Best Wishes :)

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  staff-zinnia · Staff · Mar 30, 2016 at 3:07 pm

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  Hi Frederica –

  I tagged this thread ‘modlook’ notifying staff that you need their help with your domain transfer. Their hands may be tied due to the Change of Registrant Policy that you mentioned above. They will contact you here, so please subscribe to the thread to receive notifications.

  Best Wishes :)

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  federicavisani · Member · Mar 30, 2016 at 3:10 pm

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  Hi Liz!!
  Thanks for your reply.
  I need to get in touch with them asap… I am actually ready to re-suscribe with wordpress in order to get my domain name back… what a pain for nothing!!! :(

  Thanks for your help!
  Have a great evening!
  Federica

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  staff-doublebassd · Staff · Mar 31, 2016 at 5:26 pm

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  Hey there,

  I checked your account and your domain is eligible for transfer – in fact, it is pending transfer. You can go here to complete the transfer.

  For more information on transferring the domain, please visit our support page:

  https://en.support.wordpress.com/transfer-domain-registration/

  Let me know if you have any questions. Thanks!

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  camp2345 · Member · Apr 7, 2016 at 9:32 pm

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  I am not getting the email from icann and cannot change my name servers! very frustrating.

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  staff-doublebassd · Staff · Apr 7, 2016 at 10:40 pm

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  @camp2345,

  You’ve gone here and was unsuccessful in changing your nameservers?

  Let me know if you cannot and I will be happy to help you change them.

  Thanks!