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Forums / transfer domain

transfer domain

  • Unknown's avatar
    nevafels · Member · May 22, 2016 at 5:01 am
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    The help information says ‘go to my site and click on domains menu.’ I’ve searched MY SITE and nothing directs me to the domains menu to start the transfer. Please advise.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    micawbr · Member · May 22, 2016 at 10:35 am
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    This link should take you to your domain management area on WordPress.com: https://wordpress.com/domains/manage

    Here’s more information about the domain transfer process: https://en.support.wordpress.com/transfer-domain-registration/

  • Unknown's avatar
    nevafels · Member · May 22, 2016 at 6:36 pm
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    Thanks for your response micawbr. Unfortunately these 2 sites were useless and is why I was asking for additional help. The 1st link says “this domain isn’t available.” Yet WordPress has all the information showing my domain!

    The 2nd link explains the process, but doesn’t guide the transfer either. I sent an e-mail to “support@wordpress.com”.

    I received a response that this is an unresponsive email site. Now I need to call support. I’ll get it done, but finally I may be jumping through the last hoop to find answers.

  • Unknown's avatar
    micawbr · Member · May 23, 2016 at 10:43 am
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    I’ve tagged this thread for a WordPress.com staff member to assist.

  • Unknown's avatar
    nevafels · Member · May 23, 2016 at 4:07 pm
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    I am unable to contact a live person or an e-mail response to assist me with getting my domain (1) unlocked, (2) get transfer approval e-mail (3) request and receive the EPP transfer Authorization Code (4) update the name server.

    The 2 sites giving this information don’t work – believe me I’ve tried multiple times even though Word Press shows my entire domain information as active.

    Please assist me with this simple request.

  • Unknown's avatar
    supernovia · Staff · May 24, 2016 at 1:21 am
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    @nevafels I don’t see any domains on this account.

    If you have domains on another account, will you please log out first, then log back in using the account that owns the ugprades? It will be associated with the email that receives renewal notices.

  • Unknown's avatar
    nevafels · Member · May 25, 2016 at 4:25 pm
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    Perhaps I am asking the question:
    My domain is registered with WordPress.com. My host is “Blue Host” – – I don’t want to transfer my domain OUT OF Word Press.com.

    I want to transfer my hosting from Blue Host to another host. I need the domain privacy unlocked to point my name server to that host.

    Please advise how I can get the privacy unlocked. Thanks so much, Neva

  • Unknown's avatar
    nevafels · Member · May 26, 2016 at 3:37 am
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    My domain is registered with Word Press.com. It is NOT registered with my current host (Blue Host). Please help me get access to “redirect my name servers” to my new host. Currently it is Privacy Locked. Only Word Press.com can assist me with redirecting my name servers. Please help me complete the change to my name servers ASAP.
    Thanks

  • Unknown's avatar
    supernovia · Staff · May 26, 2016 at 5:49 pm
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    Hi @nevafels, we can help with all of that.

    However this domain is not associated with the user “nevafels” . You may be the owner, but if you are, you are logged into the wrong account. And we can’t allow just anyone to change settings for another domain.

    Can you log out, then log back in using the correct account? Use the email address that gets notifications.

    Once you have done that, if you need more help let us know here.

  • Unknown's avatar
    nevafels · Member · May 26, 2016 at 8:47 pm
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    http://retireforthefunofit.com/ is the correct account. The email address that gets notifications is […]

    Is this what you need so you can help me get the EPP transfer authorization code? Please help me get this taken care of and if possible can we continue this process privately?
    Thanks Supernovia.

  • Unknown's avatar
    supernovia · Staff · May 26, 2016 at 9:49 pm
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    Hi @nevafels, our records for retireforthefunofit.com show a different username and email address. We’ll get in touch via email with more details.

  • Unknown's avatar
    handmadebyneva · Member · Jun 2, 2016 at 10:06 pm
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    I received an email from Denise. She asked me to reply to her reply to her there, but that is an unresponsive email for WP. In answer to her question, yes I received and added the Authorization code and the privacy was unlocked. I also uploaded my files via FileZilla to the IPage host. The blog is still pending registry approval status. Please help as you can see my blog has been down for more than the 10 days it was supposed to take for this transfer.
    Denise, if you want to correspond privately, please give me an email that works. Thanks, Neva

  • Unknown's avatar
    supernovia · Staff · Jun 2, 2016 at 10:55 pm
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    @handmadebyneva did you check your other email address? I can see she sent you an email (from an address that works, of course). I’ve just sent another copy. Please check the email address for the other account.

  • Unknown's avatar
    nevafels · Member · Jun 3, 2016 at 12:51 am
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    Please stop sending me emails regarding how to get the authorization code. As I stated twice, I received and implemented the Authorization code “as explained in the forum. Doing an easy copy/paste of information that has been done isn’t productive an a waste of time for me and your support staff.
    I’m getting messages that everything has been completed and just waiting for someone to activate the blog. What I need if help in making sure there isn’t something else that needs to be done to get my blog working again.

    My blog has been “pending” for almost two weeks and this is unacceptable for my business.

    Please help, Neva

  • Unknown's avatar
    rachelsquirrel · Member · Jun 4, 2016 at 8:41 am
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    Hello!

    It looks like the transfer has gone through now. I’ve checked this domain – retireforthefunofit.com – and it’s no longer registered with us. According to whois it’s now registered with Domain.com:

    https://whois.icann.org/en/lookup?name=retireforthefunofit.com

    Domain transfers can sometimes take a little while but two weeks sounds like a long time. Sorry about that and thanks for your patience. Let us know if we can do anything else for you.

  • The topic ‘transfer domain’ is closed to new replies.

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  • not logged in under correct username account
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About this topic

  • In: Support
  • 5 participants
  • 14 replies
  • Last activity 10 years
  • Latest reply from nevafels

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