Transfer Domain

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  steampunk007 · Member · May 25, 2016 at 1:43 am

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  I am trying to transfer my domain. I click the ‘update and send transfer code’ and the site automatically sends me an ‘error’ pop-up message. The email I have registered is correct, so that is not the issue.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · May 26, 2016 at 5:17 am

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  The issue is that the WordPress.com user account that you are posting from is not the owner of that upgrade.

  Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to transfer the domain.