Transfer Domain

  • Unknown's avatar
    huzeyfekaddah · Member ·

    I transferd my domain from Wix to WP but they are showing me that i change it form my original one huzeyfekadda.com to huzeyfekaddah.wordpress.com!!!….Why?….I just want to change from Wix to WP i also purches plane and it shows that i Purch it for huzeyfekaddah.wordpress.com!

    I need help please

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    staartmees · Member ·

    You must just set your custom domain as your primary address – https://wordpress.com/support/domains/set-a-primary-address/.

    However, according to https://wordpress.com/site-profiler/https://www.huzeyfekaddah.com your domain is still connected to your site on the Wix platform. So something went wrong with the transfer.

    I tagged this to get attention from Staff, just sit back untill a Staff member is available.

  • Unknown's avatar
    helper-heroponriki · Member ·

    @huzeyfekaddah

    Thank you for reaching out! Upon reviewing your account, it appears that you set up a paid plan but canceled it shortly thereafter. This action also canceled any domain transfer since you didn’t initiate the transfer process initially.

    The free “*.wordpress.com” URL serves as a temporary placeholder until your domain is set up. These subdomains are used for backend configurations, plan purchases, and more on WordPress.com sites. Therefore, there’s no impact on your website if a domain is lost or canceled. This is standard procedure.

    To proceed, please select the plan of your choice from here: https://wordpress.com/pricing/

    Then, during the domain step, choose the “use a domain I own” option and follow the provided steps to transfer your domain to us.

    If you encounter any difficulties, please don’t hesitate to let us know! We’re here to assist you.

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