Transfer domain button

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  hullabalooprints · Member · Dec 16, 2015 at 6:34 pm

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  Hello,

  I am trying to transfer my WordPress.com purchased domain name to my .org site, hosted by GoDaddy, and even though I have requested the transfer at GoDaddy, the WordPress.com/My-Domains dashboard does not provide me with a Transfer Domain button so I can receive a final registration/activation code for the transfer.
  The only visible details in my domain dashboard are the DNS and e-mail settings.

  Please help.

  The blog I need help with is: (visible only to logged in users)

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  cobalteye · Member · Dec 16, 2015 at 7:21 pm

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  Hi there!
  I’ve tagged this thread for staff review, so a member of the WordPress.com support team should be in contact with you shortly.

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  mikejwilliams · Member · Dec 16, 2015 at 7:54 pm

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  I have the exact same issue! I’d like to transfer my domain to a new host but, have no way of doing so. There is no edit feature on my domain page in wordpress.

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  staff-doublebassd · Staff · Dec 16, 2015 at 8:39 pm

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  @hullabalooprints,

  Are you referring to the domain hullabalooprints.com ? If so, there won’t be a transfer option because the domain is not registered with WordPress.com, only mapped here. You will need to contact the domain registrar in order to transfer it to your preferred host.

  Let me know if you have any questions.

  Thanks!

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  staff-doublebassd · Staff · Dec 16, 2015 at 8:59 pm

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  @mikejwilliams,

  Have you gone through wp-admin via the dashboard to get to domains page?

  For more information on transferring your domain, please visit our support page:

  https://en.support.wordpress.com/transfer-domain-registration/

  Let me know if that works for you.

  Thanks!

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  mikejwilliams · Member · Dec 16, 2015 at 9:02 pm

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  Just did it! Thanks. I didn’t realize the edit button had to be accessed through the dashboard, then through Store, then My domains. Someone may want to edit that help page in WordPress. Kind of confusing….

  Thanks for the help!

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  staff-doublebassd · Staff · Dec 16, 2015 at 9:40 pm

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  Hey Mike,

  I agree and we will be performing various updates to make sure that both the process of transferring domains along with the corresponding documentation is less confusing. Thanks for the feedback!

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  hullabalooprints · Member · Dec 17, 2015 at 12:51 pm

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  Hello Darnelldibble.
  Yes, I am referring to hullabalooprints.com

  I realised that the domain is mapped to WordPress.com, but cannot remember registering via another service. I thought it was paid directly to WordPress.com.
  Can you verify this?

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  staff-doublebassd · Staff · Dec 18, 2015 at 7:40 am

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  Hi there,

  From the whois lookup, your domain is registered with Webfusion Limited.

  All of their information is in the above link.

  Let me know if you have any questions.

  Thanks!