Transfer domain that came with wordpress premium

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  mclatino · Member · Sep 17, 2013 at 3:02 am

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  I need to transfer the domain that came with my wordpress premium, i only have the options to “edit DNS” while I need to transfer to hostpapa

  After a failed transfer i received this email from them:

  Hello,
  Unfortunately, right now we can not make a transfer of your
  domain since it seems to be locked at the current registrar
  domain.
  To complete the transfer, the domain must be unlocked.
  You should also get a transfer authorization code or EPP key,
  from your current registrar, that you will need to use during the process of
  Transfer verification.
  When you contact your registrar to unlock your domain, please
  also change your name servers (if you have not done already) to:
  ns1.hostpapa.com
  ns2.hostpapa.com
  This will make your site on our servers operational within
  24-72 hours, while the transfer is being made.
  For more information about the transfer process and to
  review the additional steps of transfer, please see our
  Online documentation:
  http://hostpapasupport.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=459
  Please respond when you have successfully prepared your domain to be
  transferred and we’ll make the transfer for you.
  Thank you.
  –

  Since I don’t have any options to change my domain, I hope you guys can help me out.
  I will be checking my personal email constantly, thanks in advance.

  The blog I need help with is: (visible only to logged in users)

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  eurello · Staff · Sep 17, 2013 at 4:23 pm

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  Hi there – your domain mclatino.net is not registered through us, but is only mapped to your WordPress.com site. Your registrar is MARCARIA.COM, INTERNATIONAL, INC., and you can move your domain to a new site through them. :)

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  mclatino · Member · Sep 17, 2013 at 8:38 pm

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  Cool, thanks for the info