transfer domain to another user
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Thanks for sending this, but right at the top it says, “If your site has the Business or eCommerce plan with plugins or third-party themes installed, the instructions in this guide do not apply.”
This is an ecommerce site and I need to get to the right place to get this addressed.
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My apologies.
In that same note it states ” Please transfer the domain(s) first and then contact us for help to move the site to the new owner.”
I hope this helps
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@swaggadan and @rainerambles, feel free to add a modlook tag when staff help might be needed.
Also, @rainerambles, can you log into the account that currently owns the upgrade? I wasn’t able to find it on this username. If you’re logged into an upgraded account, you’ll also be able to access chat-based support here:
https://wordpress.com/help/contact
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