Transfer from blogger – now site is offline

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  colettezabo · Member · Jan 28, 2016 at 5:29 pm

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  Hi,
  I transferred my domain cocointhekitchen.com from blogger to wordpress, paid for the transfer and now the site is offline.
  Please help!!
  Thanks,
  Colette
  (email visible only to moderators and staff)

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  timethief · Member · Jan 28, 2016 at 5:39 pm

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  Although cocointhekitchen.com has been registered, it is not using WordPress.com nameservers. If your domain is mapped to a self-hosted site, then your configuration may be fine as currently set up. If you wish to host your site at WordPress.com, you will need to update your nameservers as outlined below.

  We require that your name server configuration include only the following servers or their numeric equivalents:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  Your name servers are as follows:

  NS2.DOMAIN.COM
  NS1.DOMAIN.COM

  If you have access to change the nameservers for this domain, please remove all nameservers not on the required list above.

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  timethief · Member · Jan 28, 2016 at 5:42 pm

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  I also ran your URL through the DNS checker with this result https://www.whatsmydns.net/#A/cocointhekitchen.com

  It can take as long as 72 hours for DNS changes to become widely available. If you’re still not seeing your site loading at cocointhekitchen.com, please wait a few more hours, clear your browser cache http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies, and try again.

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  carinapilar · Member · Jan 28, 2016 at 6:11 pm

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  Hello colettezabo!

  I checked your account and found you already have the domain mapping upgrade for “cocointhekitchen.com”. Now, like @timethief said, you need to change the domain name servers to point to the WordPress.com servers.

  Here is more information that can be useful:

  https://en.support.wordpress.com/map-existing-domain/