transfer google workspace business starter from wordpress to google

  • Unknown's avatar
    ubuntupsychotherapy · Member ·

    I am exceptionally frustrated at the customer service and not being able to contact a human. How do I transfer the google workspace business starter from wordpress to google without service interruption?
    I was able to transfer the domain to squarespace which I was under the impression would trigger a transfer for google workspace but that did not happen. Where are the humans behind wordpress that can help?!?!?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    josefhtest · Member ·

    Hi there,

    I hear you — I understand how frustrating this kind of situation can be, especially when it feels difficult to reach someone for help. I’m here to guide you through the next steps.

    Since your Google Workspace subscription is set to expire soon, you can cancel it closer to that date from your WordPress.com account. Once canceled, Google will automatically transition your account into a 30-day grace period, during which you’ll receive instructions from Google to set up billing directly with them — this ensures no interruption to your service.

    Cancel and Transfer Google Workspace guide: https://wordpress.com/support/add-email/adding-google-workspace-to-your-site/#cancel-google-workspace

    Just a heads-up: canceling now or before the end of your billing cycle will forfeit any remaining time, and refunds aren’t available for unused time.

    Our Help Center support is included with any paid plan, and we’re always happy to assist you here.
    Check this link for more info on support: https://wordpress.com/support/help-support-options/

    Let me know how it goes.

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