Transfer of domain to host

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  paulaswork · Member · Jul 27, 2013 at 6:58 pm

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  I am using a host site to host my blog. However I want to transfer the domain to them however they need the Theme details and wiget info from the theme owner. They say I should have been given a download of this when I bought it? Can you advise? Vagabond theme.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 27, 2013 at 7:30 pm

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  http://paulaswork.com/ is a free hosted WordPress.com blog that we do provide support for here.

  You cannot import a theme and use it on a free hosted WordPress.com blog. We do not have FTP access to free hosted WordPress.com blogs and we not able to upload any third party themes.
  http://en.support.wordpress.com/ftp-access/
  http://en.support.wordpress.com/themes/adding-new-themes/

  The only themes you can use on a free hosted WordPress.com blog are those found here > Appearance > Themes and showcased here > http://wordpress.com/themes/

  There is no upgrade you can purchase that changes anything at all stated clearly here > http://support.wordpress.com/com-vs-org/

  If you want to use any third party theme or build your own theme then don’t waste any time here at all. Purchase web hosting http://wordpress.org/hosting/ and set up your own WordPress.org install. http://wordpress.org/ Then move your .wordpress.com blog content into it http://en.support.wordpress.com/moving-a-blog/

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  paulaswork · Member · Jul 29, 2013 at 12:25 pm

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  So even though i bought my theme if I go to host somewhere else I loose this? I also bought my domain name for $18 a year too? Thanks for clarifying.

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  timethief · Member · Jul 30, 2013 at 3:17 am

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  You can keep your domain name and get a refund for the theme. I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund from your dashboard.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds
  If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

  Note: It takes from 1 – 2 weeks for the refund to be received.