Transfer plan and move domain

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  spaldingmfaalum · Member · Feb 10, 2023 at 11:56 pm

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  Hello–Would it be possible to transfer my personal plan from this wordpress.com site: spaldingmfaalum.com

  … to this site on the same account: spaldingmfaalumni403763196.wordpress.com

  If so, would it be possible to then move the domain (spaldingmfaalum.com) to point to the spaldingmfaalumni403763196.wordpress.com site?

  Thank you!

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-95percentghost · Staff · Feb 11, 2023 at 9:55 am

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  Hi there! It doesn’t appear that you have an active plan at this time associated with spaldingmfaalum.com; you can see your currently active purchases here:
  https://wordpress.com/me/purchases

  As it is, you can absolutely move the domain over to spaldingmfaalumni403763196.wordpress.com by following this guide:
  https://wordpress.com/support/domains/move-a-domain-to-another-wordpress-com-site/

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  spaldingmfaalum · Member · Feb 11, 2023 at 7:14 pm

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  Thank you so much for the quick reply. I paid $13 last October…After doing some digging, I take it that was just the domain connection fee. I just followed the guide that you provided to move the domain. Two issues:

  • When I enter go to spaldingmfaalum.com it redirects to spaldingmfaalumni403763196.wordpress.com. How do I get the url to say spaldingmfaalum.com?
  • I assume the domain connection fee removes ads (??) A few of the pages still have ads on them. Is that something that will correct itself in a while? Or do I need to purchase a personal plan?

  Again, thank you for your assistance!

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  themagicrobot · Member · Feb 11, 2023 at 7:34 pm

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  Or do I need to purchase a personal plan?

  Yes if you want to make the custom domain the primary address and want to remove the ads currently showing with your free plan.

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  spaldingmfaalum · Member · Feb 11, 2023 at 9:12 pm

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  Well, the ads are all gone without a plan (only the domain connection fee), but when I enter go to spaldingmfaalum.com it redirects to spaldingmfaalumni403763196.wordpress.com. Any assistance on how to get the url to say spaldingmfaalum.com is appreciated.

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  themagicrobot · Member · Feb 12, 2023 at 9:56 am

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  As said above. A Personal plan or higher will be required.

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  staff-mckluskey · Staff · Feb 12, 2023 at 11:38 am

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  Hey! As @themagicrobot mentioned, you will need one of our paid plans to both show the domain as the primary address, and remove the ads:

  Note that the domain connection is included in the price of the plan so, once you’ve purchased one, let us know and we’ll refund the price of the domain connection.

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  spaldingmfaalum · Member · Feb 12, 2023 at 4:28 pm

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  Understood! Thank you so much @themagicrobot and @staff-mckluskey. I will purchase the upgrade.