Transfer site

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  elevexdigital0 · Member · Aug 29, 2022 at 1:33 am

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  I have paid a freelancer to do a website for me and now it is time to transfer the site from their wordpress account to mine and he is saying he cannot transfer the site without buying WordPress domain hosting.

  The link below shows how to transfer to another wordpress account although he is saying he has no option to do this/it can’t be done unless I buy WordPress domain hosting.

  Can someone explain further how this works?

  https://wordpress.com/support/transferring-a-site-to-another-wordpress-com-account/#:~:text=Select%20your%20profile%20picture%20in,the%20My%20Blogs%20page%20here.&text=In%20the%20box%20that%20appears,to%2C%20then%20select%20Transfer%20Blog.

  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Aug 29, 2022 at 3:46 pm

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  Hi there:

  Those instructions are for sites hosted here at WordPress.com and to move the site from one WordPress.com user account to another, so if the site is not hosted here to begin with, those instructions won’t work.

  To clarify, there are three different “WordPress” at play here:

  1. The free, open-source WordPress software which can power your website.
  2. WordPress.org which is the open-source project that works on the WordPress software and where you can get the software for free to use on your own hosting provider.
  3. WordPress.com which is a managed hosting provider of the WordPress software and with whom you’re contacting now.

  Can you let us know the URL of the site that you’re trying to transfer? Once we have that information, we’ll be better able to advise.

  Thank you!

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  elevexdigital0 · Member · Sep 7, 2022 at 11:02 am

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  Hi,

  Thanks for your response. That all seems quite confusing and a lot to take in.

  The URL of the site is currently http://demo.thewebssolution.com

  My client owns the domain lashingbeauty.com.au

  We want to move the first URL to my WordPress account under the domain name/URL above.

  Thanks

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  aleone89 · Staff · Sep 7, 2022 at 12:42 pm

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  Hello there,

  Ok, so it looks like http://demo.thewebssolution.com is not hosted with WordPress.com, so we are unable to assist with this.

  Is thewebssolution.com the agency? If yes, they would need to configure the domain change with their hosting provider.

  I hope this helps.

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  aleone89 · Staff · Sep 7, 2022 at 12:42 pm

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  Hello there,

  Ok, so it looks like http://demo.thewebssolution.com is not hosted with WordPress.com, so we are unable to assist with this.

  Is thewebssolution.com the agency? If yes, they would need to configure the domain change with their hosting provider.

  I hope this helps.

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  elevexdigital0 · Member · Sep 17, 2022 at 9:53 am

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  Got it, all makes sense now and we have sorted it out.

  Thanks for all your help!