Transfer site without access to old email

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  st20141829 · Member · Dec 26, 2025 at 12:18 pm

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  I made a website for my business on my university acccount now i dont have access to the email address but i need to transfer it to my new account or do i delete my new account and just change the details on my older account.

  The blog I need help with is: (visible only to logged in users)

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  staff-sheva · Staff · Jan 16, 2026 at 10:42 pm

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  I’m afraid the only forms of verification we can accept is an email from the address connected to the account, or else a transaction ID for an upgrade or the activation URL for the account:

  https://wordpress.com/support/account-recovery/#verify-your-account-ownership

  If you’re not able to provide any of those, we won’t be able to give you access to the account that owns that site. We have strict rules in place to prevent unauthorised access to our users’ accounts, and cannot make exceptions in this regard.