Transfer Subscribers
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Hello,
I need to open a support request to have my subscribers transferred from (thecovenantdiet.wordpress.com) to (thecovenantdiet.com). Thank you for your help.
The blog I need help with is: (visible only to logged in users)
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Have you installed Jetpack? I’ll modlook this topic so staff will help you. If you subscribe you’ll be notified when they respond.
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Your WordPress.com subscribers and email followers have been transferred as requested.
Please note that any WordPress.com followers who opted to receive email updates will need to re-subscribe again on your new site through the Jetpack signup box, otherwise they’ll only see new posts in their Reader. Non-WordPress.com email subscribers will continue to get email updates.
You might think about setting up a Site Redirect for your WordPress.com site at thecovenantdiet.wordpress.com to send your site visitors to your new domain. Otherwise, people will still be able to subscribe on your old site.
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Hey there! I’m looking for the subscribers that were transferred but I do not see them. Thanks for your help!
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Sorry about that!
I’ve transferred your subscribers again. Please check to verify that they are there as expected.
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I really appreciate your help… perhaps I am looking in the wrong spot. I go to my dashboard on thecovenantdiet.com and click on Jetpack in the menu to the left and then I click on Site Stats and down at the bottom it says “Subscriptions” Followers: 0 Blog 0 Comments.
So sorry to be a trouble!
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You’re right, it doesn’t look like the followers are transferring over. I’ll need to look into this for you.
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It looks like there was a glitch in transferring your subscribers that’s been resolved now. Please check again and let me know if everything looks okay. :)
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